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Please use this identifier to cite or link to this item: http://hdl.handle.net/1974/269

Title: 2004 LibQUAL+ comments: easy access & analysis with InMagic
Authors: Kalb, Sam

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File Description SizeFormat
Queen's-LibQUAL-Canada-PosterSession.ppt994 kBMicrosoft PowerpointView/Open
Keywords: LibQUAL+
text analysis
service quality assessment
Issue Date: 2006
Abstract: A slide show poster session at the LibQUAL+ Canada Workshop, Ottawa, June 14, 2006, sponsored by CARL and ARL. The slide show demonstrates how Queen's University Library used the InMagic database software to download and analyze the respondent free-text comments and make them available for querying by Library staff in planning their services.
URI: http://hdl.handle.net/1974/269
Appears in Collections:Test Collection
Conference Papers and Presentations

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