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    Numbers of Queen’s University Theses Deposited in QSpace 

    Kalb, Sam (2009-09-16)
    Numbers of Queen’s University theses deposited in QSpace to 09/14/09, sorted by disciplines and discipline groups
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    QSpace: E-thesis Service 

    Kalb, Sam (2010)
    PowerPoint presentation describing the Queen's University E-thesis submission process.
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    LibQUAL Canada 2007: Service Quality Bench-marking on a National Scale 

    Kalb, Sam (2009-02-05)
    Preprint of paper presented at the 2008 IFLA Satellite Conference on Global Statistics, Montreal, Quebec, Aug. 19, 2008 to be published in the conference proceedings.
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    The 2007 LibQUAL Canada Consortial Survey 

    Kalb, Sam (Society of College, National and University Libraries, 2007-12-11)
    An article describing the development and experience of the LibQUAL Canada Consortium convened to coordinate the participation of 54 Canadian academic and government libraries in the 2007 LibQUAL+ survey. The article also ...
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    Canada Lite: impact of LibQUAL+® Lite on the members of the LibQUAL+ Canada Consortium 

    Kalb, Sam (2011-05-03)
    This paper assesses the impact of the new LibQUAL+® Lite survey format implemented in 2010 as experienced by the members of the LibQUAL+® Canada Consortium. LibQUAL+®’s largest consortium did the survey with 53 academic ...
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    Bench-marking on a national scale: the 2007 LibQUAL Canada experience 

    Kalb, Sam (2009-02-05)
    Preprint of paper given at the 2008 Library Assessment Conference, Seattle, Wash., Aug. 5, 2008 to be published in the conference proceedings.
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    Successful projects 101: planning and managing a project for your library 

    Kalb, Sam (2009-02-02)
    Presentation given at the 2009 OLA Superconference, Jan. 30/09 on basic principles and practices planning and their application in managing a project for your library.
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    LibQUAL+ Canada Consortium Survey Results Webinar, Oct. 5, 2010 

    Kalb, Sam (2011-05-03)
    A workshop on how to analyze and present your LibQUAL+ survey results effectively without requiring special statistical software or expertise Organized by Sam Kalb, LibQUAL+ Canada Coordinator, Moderated by Katherine ...
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    LibQUAL+ Survey and Library Trends 

    Kalb, Sam (2008-05-08)
    This presentation was given at the Ontario Library Technicians Association Conference, May 8, 2008, Kingston, Ontario
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    Listening to Our Users: LibQUAL @ Queen's 2007 

    Kalb, Sam (2007-06-19)
    Presentation summarizing the Report comparing the results of the 2007 and 2004 LibQUAL surveys conducted at Queen's University
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    Kalb, Sam (28)
    Martin Gardiner, Margaret (1)SubjectLibQUAL+ (10)service quality assessment (6)surveys (5)academic libraries (4)benchmarking (4)LibQUAL Canada (4)QSpace (4)LibQUAL+ Canada (2)LibQUAL+ Canada Consortium (2)LibQUAL+ Lite (2)... View MoreDate Published2012 (3)2011 (4)2010 (1)2009 (4)2008 (7)2007 (4)2006 (4)2005 (1)

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