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Tell Us How the Library Can Serve You? LibQUAL+ @ Queen’s and Western
Libraries are regularly called upon to compete with other areas in their organization for public and private resources. We have to go beyond circulation numbers, material for costs, number of titles and other quantitative ...
2004 LibQUAL+ comments: easy access & analysis with InMagic
A slide show poster session at the LibQUAL+ Canada Workshop, Ottawa, June 14, 2006, sponsored by CARL and ARL. The slide show demonstrates how Queen's University Library used the InMagic database software to download and ...
How can we serve you better? Assessing the quality of your library’s services with LibQUAL+™
How effectively are academic libraries planning their services and requests for funding? Performance quality assessment tools like LibQUAL+ offer the means to go beyond traditional quantitative measures to discover what ...