Now showing items 11-20 of 28
Successful projects 101: planning and managing a project for your library
Presentation given at the 2009 OLA Superconference, Jan. 30/09 on basic principles and practices planning and their application in managing a project for your library.
LibQUAL+ Canada Consortium Survey Results Webinar, Oct. 5, 2010
A workshop on how to analyze and present your LibQUAL+ survey results effectively without requiring special statistical software or expertise Organized by Sam Kalb, LibQUAL+ Canada Coordinator, Moderated by Katherine ...
LibQUAL Canada 2007: Service Quality Bench-marking on a National Scale
Presentation to the 2008 IFLA Satellite Conference on Global Statistics, Montreal, Quebec, Aug. 19, 2008.
2004 LibQUAL+ comments: easy access & analysis with InMagic
A slide show poster session at the LibQUAL+ Canada Workshop, Ottawa, June 14, 2006, sponsored by CARL and ARL. The slide show demonstrates how Queen's University Library used the InMagic database software to download and ...
QSpace: E-thesis Service
PowerPoint presentation describing the Queen's University E-thesis submission process.
Bench-marking on a national scale: the 2007 LibQUAL Canada experience
Presentation given to the 2008 Library Assessment Conference, Seattle, Wash., Aug. 5, 2008.
Listening to Our Users: LibQUAL @ Queen's 2007
Presentation summarizing the Report comparing the results of the 2007 and 2004 LibQUAL surveys conducted at Queen's University
Canada Lite: impact of LibQUAL+® Lite on the members of the LibQUAL+ Canada Consortium: A study by Sam Kalb (Queen’s University), Eun-ha Hong (Wilfrid Laurier University), Susan Czarnocki (McGill University), Sylvain Champagne (HEC Montréal)
Presentation of the results of a study presented to the Library Assessment Conference, Washington, D.C., Oct. 25-27, 2010
Assess your library's services with SurveyMonkey
Presentation at OLA Superconference 2007, Toronto, Feb. 1,2007 on the use of SurveyMonkey.com, a popular web-based surveying service, to prepare and manage online surveys of library services and facilities.
How can we serve you better? Assessing the quality of your library’s services with LibQUAL+™
How effectively are academic libraries planning their services and requests for funding? Performance quality assessment tools like LibQUAL+ offer the means to go beyond traditional quantitative measures to discover what ...