Now showing items 1-10 of 24
QSpace: E-thesis Service
PowerPoint presentation describing the Queen's University E-thesis submission process.
LibQUAL Canada 2007: Service Quality Bench-marking on a National Scale
Preprint of paper presented at the 2008 IFLA Satellite Conference on Global Statistics, Montreal, Quebec, Aug. 19, 2008 to be published in the conference proceedings.
The 2007 LibQUAL Canada Consortial Survey
(Society of College, National and University Libraries, 2007-12-11)
An article describing the development and experience of the LibQUAL Canada Consortium convened to coordinate the participation of 54 Canadian academic and government libraries in the 2007 LibQUAL+ survey. The article also ...
Canada Lite: impact of LibQUAL+® Lite on the members of the LibQUAL+ Canada Consortium
This paper assesses the impact of the new LibQUAL+® Lite survey format implemented in 2010 as experienced by the members of the LibQUAL+® Canada Consortium. LibQUAL+®’s largest consortium did the survey with 53 academic ...
Bench-marking on a national scale: the 2007 LibQUAL Canada experience
Preprint of paper given at the 2008 Library Assessment Conference, Seattle, Wash., Aug. 5, 2008 to be published in the conference proceedings.
Successful projects 101: planning and managing a project for your library
Presentation given at the 2009 OLA Superconference, Jan. 30/09 on basic principles and practices planning and their application in managing a project for your library.
LibQUAL+ Canada Consortium Survey Results Webinar, Oct. 5, 2010
A workshop on how to analyze and present your LibQUAL+ survey results effectively without requiring special statistical software or expertise Organized by Sam Kalb, LibQUAL+ Canada Coordinator, Moderated by Katherine ...
LibQUAL+ Survey and Library Trends
This presentation was given at the Ontario Library Technicians Association Conference, May 8, 2008, Kingston, Ontario
Listening to Our Users: LibQUAL @ Queen's 2007
Presentation summarizing the Report comparing the results of the 2007 and 2004 LibQUAL surveys conducted at Queen's University
How can we serve you better? Assessing the quality of your library’s services with LibQUAL+™
How effectively are academic libraries planning their services and requests for funding? Performance quality assessment tools like LibQUAL+ offer the means to go beyond traditional quantitative measures to discover what ...