Now showing items 1-5 of 5
LibQUAL+ Survey and Library Trends
This presentation was given at the Ontario Library Technicians Association Conference, May 8, 2008, Kingston, Ontario
2007 LibQUAL+ Comments: Easy Access & Analysis with InMagic
PowerPoint poster session at the "LibQUAL+ & Beyond Conference" held in Ottawa, Oct. 24-24, 2007. Described how Queen's used InMagic database software to load and distribute the text comments submitted by respondents to ...
QSpace, Queen’s University Research & Learning Repository: Greater Visibility, Greater Access
Presentation describing Queen's digital learning & research repository: its features & benefits
LibQUAL Canada 2007: Service Quality Bench-marking on a National Scale
Presentation to the 2008 IFLA Satellite Conference on Global Statistics, Montreal, Quebec, Aug. 19, 2008.
Bench-marking on a national scale: the 2007 LibQUAL Canada experience
Presentation given to the 2008 Library Assessment Conference, Seattle, Wash., Aug. 5, 2008.