Now showing items 1-10 of 24
The 2007 LibQUAL Canada Consortial Survey
(Society of College, National and University Libraries, 2007-12-11)
An article describing the development and experience of the LibQUAL Canada Consortium convened to coordinate the participation of 54 Canadian academic and government libraries in the 2007 LibQUAL+ survey. The article also ...
Canada Lite: impact of LibQUAL+® Lite on the members of the LibQUAL+ Canada Consortium
This paper assesses the impact of the new LibQUAL+® Lite survey format implemented in 2010 as experienced by the members of the LibQUAL+® Canada Consortium. LibQUAL+®’s largest consortium did the survey with 53 academic ...
Bench-marking on a national scale: the 2007 LibQUAL Canada experience
Preprint of paper given at the 2008 Library Assessment Conference, Seattle, Wash., Aug. 5, 2008 to be published in the conference proceedings.
LibQUAL Canada 2007: Service Quality Bench-marking on a National Scale
Preprint of paper presented at the 2008 IFLA Satellite Conference on Global Statistics, Montreal, Quebec, Aug. 19, 2008 to be published in the conference proceedings.
LibQUAL+ Survey and Library Trends
This presentation was given at the Ontario Library Technicians Association Conference, May 8, 2008, Kingston, Ontario
Tell Us How the Library Can Serve You? LibQUAL+ @ Queen’s and Western
Libraries are regularly called upon to compete with other areas in their organization for public and private resources. We have to go beyond circulation numbers, material for costs, number of titles and other quantitative ...
2007 LibQUAL+ Comments: Easy Access & Analysis with InMagic
PowerPoint poster session at the "LibQUAL+ & Beyond Conference" held in Ottawa, Oct. 24-24, 2007. Described how Queen's used InMagic database software to load and distribute the text comments submitted by respondents to ...
QSpace, Queen’s University Research & Learning Repository: Greater Visibility, Greater Access
Presentation describing Queen's digital learning & research repository: its features & benefits
Successful projects 101: planning and managing a project for your library
Presentation given at the 2009 OLA Superconference, Jan. 30/09 on basic principles and practices planning and their application in managing a project for your library.
LibQUAL+ Canada Consortium Survey Results Webinar, Oct. 5, 2010
A workshop on how to analyze and present your LibQUAL+ survey results effectively without requiring special statistical software or expertise Organized by Sam Kalb, LibQUAL+ Canada Coordinator, Moderated by Katherine ...