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dc.contributor.authorHain, Abigailen
dc.description.abstractPatient safety incidents occur as a result of unanticipated failures in the processes of healthcare service and they severely affect patients and families. These kinds of events also deeply affect health providers. Much like patients and families who feel they have been abandoned in the aftermath of patient safety incidents, health providers can also feel they have no one to turn to for help while navigating blame, feelings of remorse and loss of confidence in their clinical abilities. To date, much of the research on the health provider experience of patient safety incidents investigates the negative effects and outcomes for providers with less focus on positive adaptive outcomes, such as health provider growth. In this hermeneutic phenomenological inquiry exploring the liminal journey toward growth for health providers involved in a serious patient safety incident; I was informed by the relational ethics of Emmanuel Levinas and posttraumatic growth theory. Common structures of experience are described and explored within six themes — Feeling Safe-Unsafe, Living Through It, A Kind Loving Hand, It’s Not About Me, Quiet Learnings and Having Good Come from Bad. Three important insights are gained through this inquiry: One, the participants mitigate feelings of self-blame with systems knowledge which in turn contributed to practice reintegration. Two, risk in clinical practice is managed as an embodied way of being. Three, an ethic of responsibility, lived by the participants through their incident, contributed to a moral resilience and reenforces what is most meaningful for them — caring for patients and families.en
dc.relation.ispartofseriesCanadian thesesen
dc.rightsQueen's University's Thesis/Dissertation Non-Exclusive License for Deposit to QSpace and Library and Archives Canadaen
dc.rightsProQuest PhD and Master's Theses International Dissemination Agreementen
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dc.rightsThis publication is made available by the authority of the copyright owner solely for the purpose of private study and research and may not be copied or reproduced except as permitted by the copyright laws without written authority from the copyright owner.en
dc.rightsCC0 1.0 Universal*
dc.subjectsecond victimen
dc.subjectpatient safety incidentsen
dc.subjectpost traumatic growthen
dc.subjectrelational ethicsen
dc.subjecthermeneutic phenomenologyen
dc.subjectmoral injuryen
dc.subjectmoral resilienceen
dc.titleLiving Through the In-Between: Growth in Health Providers Following the Experience of a Serious Patient Safety Incidenten
dc.contributor.supervisorCamargo Plazas, Pilar
dc.contributor.supervisorSears, Kimberley
dc.contributor.departmentNursingen's University at Kingstonen

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Queen's University's Thesis/Dissertation Non-Exclusive License for Deposit to QSpace and Library and Archives Canada
Except where otherwise noted, this item's license is described as Queen's University's Thesis/Dissertation Non-Exclusive License for Deposit to QSpace and Library and Archives Canada