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dc.contributor.authorKalb, Samen
dc.date.accessioned2008-09-11T19:00:07Z
dc.date.available2008-09-11T19:00:07Z
dc.date.issued2008-09-11T19:00:07Z
dc.identifier.urihttp://hdl.handle.net/1974/1417
dc.description.abstractPresentation to the 2008 IFLA Satellite Conference on Global Statistics, Montreal, Quebec, Aug. 19, 2008.en
dc.description.sponsorshipInternational Federation of Library Associations and UNESCOen
dc.format.extent2087424 bytes
dc.format.mimetypeapplication/vnd.ms-powerpoint
dc.language.isoenen
dc.subjectservice quality assessmenten
dc.subjectLibQUAL Canadaen
dc.subjectbenchmarkingen
dc.subjectacademic librariesen
dc.titleLibQUAL Canada 2007: Service Quality Bench-marking on a National Scaleen
dc.typeconference objecten


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